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IT Maintenance and Service Agreement

Avoid unknown and unnecessary business risk when purchasing or supplying IT services by customising the maintenance and service terms. We can help you with just that.

As the purchaser, you'll benefit since IT services are dynamic; this is your security to receive the "correct" functionality level. The supplier's commitment often includes additional services such as corrective maintenance, standard software updates, patches, version of the software and support management.

Being the supplier, these agreements let you define what level of service you will provide to customers and is a smooth way of adding updates and new features to your service (without burdensome agreement re-negotiations).

We offer fixed price projects if we can foresee the complexity and scope of the work. Price example – For a stand-alone review or improvement of a contract, we offer fixed fees for our work in the range of SEK 10k – 30k (exclusive of VAT).

 

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No obligations for the first contact; clear costs; confirmation before billing starts and often fixed prices.
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